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Skynet Technology is a company specialized in support services for retail companies with stores, warehouses and branch offices distributed worldwide.
Skynet was born in 2003 from the experience gained by the founding members within a leading company in the fashion world. This specific expertise was readily available to the most important companies in the same field, allowing Skynet Technology to quickly become a point of reference.
Today, Skynet has over 100 top retailers in its portfolio and supports 30,000 stores worldwide.
It support for fashion retail
Desktop MGMT
Monitoring
Special projects
The market recognizes Skynet’s distinctive ability to provide Premium service levels in particularly complex contexts. This is possible thanks to the focus and deep knowledge of this industry sector.
A qualified team, proprietary tools (such as Call management, Ticket management and Asset management), integrated together, allows us to offer services and solutions measured according to KPIs and SLAs.
Skynet provides a Staging laboratory, a monitoring room, a logistics warehouse in its main headquarters in Montevarchi and offers international partnerships, 21 languages and 24/365 worldwide support.
Qualified
Team
Proprietary
Tools
Ticket
Management
Asset
Management
Integrated
All the services, including the Service Desk (pivotal structure of the company) are located in Italy
Accurate attention on the selection of the staff. Our employees are all qualified technicians. In order to maintain a high quality service, we focus on our employees, to reduce turn overs to the minimum
The Headquarters, the buildings and the tools are designed to guarantee maximum uptime through redundant configuration (system, connectivity…) and the usage of power units to be prepared in case of blackout (Disaster Recovery and Business Continuity)
The service time frame that we manage, 24/7, 365 days a year is guaranteed through our on-site employees, and not through an on-call service
SKYNET TECHNOLOGY S.p.A. – Legal Headquarter in Montevarchi (AR), via Giacomo Leopardi 31 – Tel: +39 055 3988820 | Recorded in the Register of the Companies of Arezzo-Siena, CF and P.IVA n. 01757810518
Authorized share capital € 57.245,00 and signed for € 57.145,00 – REA AR 137134 | Privacy Policy – Cookie Policy
